LVCC Workshop - Comcast Tech Talk
Date and Time
Tuesday Apr 9, 2019
12:00 PM - 1:00 PM PDT
Tuesday, April 9, 2019
12-1:00 p.m.
Location
Livermore Valley Chamber of Commerce
Conference Room
2157 First St.
Livermore, CA 94550
Fees/Admission
No Charge - this is a benefit to Livermore Valley Chamber of Commerce members
Description
Today's Unified Communications: Driving Improved Employee Engagement and an Exceptional Customer Experience
Come to this fun and interactive workshop from Comcast Business Solutions and learn about Unified Communications and how it impacts your business.
Presented by John Lengyel and Kevin Prasad
From Wikipedia: Unified communications (UC) is a business platform describing the integration of communication services such as instant messaging (chat), presence information, voice (including telephony), mobility/cellular, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Result: Improved employee engagement and client satisfaction as well as higher ROI on reduced operational expense and lower capital expenditure.
